Digitise your pharmacovigilance and become your patients’ health companion
Nobody likes to hear about negative events concerning their products, but when it happens, be there for your patients or users in the most user-friendly and efficient way.
Dissatisfied patients or users can be detrimental to your brand.
Pharmacovigilance is where you can make a difference too
We want pharmacovigilance to be perceived as a value-adding service rather than the annoying or mundane activity. It can be user-friendly and efficient, and it is an ethical part of any great patient support.
- Efficient data safety intake
Users can report their suspected side effects via a standardised and structured intake questionnaire. The report is then automatically transmitted to the affected company.
- Quick digital follow-ups
Pharma and medtech companies can directly follow up with their patients or users via a user-friendly interface and automatic notifications.
- Automated data coding
We have implemented automatic MedDRA and ATC codings that enrich report data for better quality handling.
- Insights statistics
The workflow is simple and automatized for patients to share their data, and for pharma companies to take this data and analyse it.
Different pharmacovigilance versions on our ImpactMonitorᵀᴹ platform exist. For our clients, the service is an integrated part that can be used throughout the whole company.
- Efficient data safety intake
Users can report their suspected side effects via a standardised and structured intake questionnaire. The report is then automatically transmitted to the affected company.
- Quick digital follow-ups
Pharma and medtech companies can directly follow up with their patients or users via a user-friendly interface and automatic notifications.
- Automated data coding
We have implemented automatic MedDRA and ATC codings that enrich report data for better quality handling.
- Insights statistics
The workflow is simple and automatized for patients to share their data, and for pharma companies to take this data and analyse it.
Different pharmacovigilance versions on our ImpactMonitorᵀᴹ platform exist. For our clients, the service is an integrated part that can be used throughout the whole company.
- Efficient data safety intake
Users can report their suspected side effects via a standardised and structured intake questionnaire. The report is then automatically transmitted to the affected company.
- Quick digital follow-ups
Pharma and medtech companies can directly follow up with their patients or users via a user-friendly interface and automatic notifications.
- Automated data coding
We have implemented automatic MedDRA and ATC codings that enrich report data for better quality handling.
- Insights statistics
The workflow is simple and automatized for patients to share their data, and for pharma companies to take this data and analyse it.
Different pharmacovigilance versions on our ImpactMonitorᵀᴹ platform exist. For our clients, the service is an integrated part that can be used throughout the whole company.
- Efficient data safety intake
Users can report their suspected side effects via a standardised and structured intake questionnaire. The report is then automatically transmitted to the affected company.
- Quick digital follow-ups
Pharma and medtech companies can directly follow up with their patients or users via a user-friendly interface and automatic notifications.
- Automated data coding
We have implemented automatic MedDRA and ATC codings that enrich report data for better quality handling.
- Insights statistics
The workflow is simple and automatized for patients to share their data, and for pharma companies to take this data and analyse it.
Different pharmacovigilance versions on our ImpactMonitorᵀᴹ platform exist. For our clients, the service is an integrated part that can be used throughout the whole company.
The impact of great patient and user experience
We know that providing digital patient or user support from a pharma perspective can be intimidating. But to create lasting value for both your users and your business, good user experience is essential.
- 95% of users expect a company to answer their questions and respond to their negative experiences.
- 30% of users would stop buying from a company after a bad customer experience and share their negative experience through word-of-mouth.
- Acquiring new users costs 6-7x more than retaining an existing user through good user experience.
- 60% of all users believe that companies have lost touch with the human element of customer experience.
Digital support is only becoming more valuable for patients
The proof is in the figures. Follow in the footsteps of the pharma and medtech companies who have already made the decision to support their patients and users in a new, intuitive way.
pharma and medtech companies are processing reports from our platform.
follow-up response rate from patients and users.
time savings compared to analogue and current standard processes”.